In the first instance email explaining your problem:
There is full and complete support within
the eXpanel that comes with web hosting and we would ask you
to search the database there before you contact us.
Design and Maintenance Support
Those who have maintenance
contracts will have the email and phone number of the person
who looks after their site.
BUT there are
times when you need support; we all do. Please feel free
to contact me about anything relating to your hosting or
website. As managing director I am always pleased to
talk to my customers.
Tel: 01934 811132
Mobile: 07588 135217